Frequently Asked Questions
This article compiles frequently asked questions and solutions during the use of Ant Ling, making it convenient for you to quickly locate and resolve issues.
Model Related
What is the difference between Ant Ling and Qwen?
Ant Ling is a series of language models independently developed by Ant Group and has no direct relationship with Qwen. Both are model series committed to advancing AI technology and bringing convenience and innovation to users.
Which model versions support API calls?
Currently, the models that support API calls include:
| Model | Description |
|---|---|
| Ling-3.0-flash | Latest lightweight version |
| Ling-2.6-1T | Flagship version |
| Ling-2.6-flash | Lightweight version |
| Ring-2.6-1T | Reasoning flagship version |
What context lengths are supported by each version?
| Version | Context Length | Description |
|---|---|---|
| Ling-3.0-flash | 256K | Shared between input and output |
| Ling-2.6-1T | 1M | Shared between input and output |
| Ling-2.6-flash | 256K | Shared between input and output |
| Ring-2.6-1T | 256K | Shared between input and output |
API Access
How to access Ant Ling via API?
Ant Ling provides standard API interfaces. You can call this interface in third-party platforms or tools to achieve model access. For specific operations, please refer to: Quick Start.
How to obtain an API Token?
- Complete Alipay account binding
- Enter the API Console
- Click “Create Token” to obtain token information
For detailed steps, please refer to: Create API Token.
Which protocols are supported for calling?
Currently, Ant Ling API is compatible with the following two protocols:
- OpenAI protocol
- Anthropic protocol
Why can’t I use it in some IDEs (such as Trae)?
IDEs such as Trae currently only support official channel access for specific cloud providers or model providers, and do not support custom model configuration. Therefore, Ant Ling cannot be directly accessed.
How to resolve the error “Ling model service not activated”?
Ant Ling models are currently served through Alipay Mini Program Cloud. You need to sign the Mini Program Cloud auto-debit agreement and activate the Ling model service. If you encounter this error, try the following:
- Open the API Console page on PC and manually click the “Activate Ling/Ring New Models” button.
- Go to the Mini Program Cloud page and confirm that you have signed the auto-debit agreement, your account is in good standing, and there are no outstanding payments.
What is the current QPS limit, and can it be increased?
The current QPS limit for Ling Studio Open API is 2. If you have high-concurrency requirements, please contact customer support directly or access via the Ant Digital LLM Platform (https://maas.antdigital.com/ ), where we will provide enterprise-grade resources and guarantees.
Billing and Quota
What is the billing standard?
Ant Ling uses pay-as-you-go pricing based on actual token consumption. For details, please refer to: Pricing.
Why do I need to bind Alipay?
The token consumption fees generated during API calls need to be recharged and deducted through Alipay.
My balance still shows greater than 0, but the model is no longer accessible. Why?
The balance displayed on the platform page may have a delay of a few minutes. The actual balance in your account may have already been exhausted — please wait a few minutes and refresh the page to check your balance.
Free Quota Description
| Item | Description |
|---|---|
| Quota | 500,000 tokens daily (including input and output) |
| Distribution Time | Automatically distributed before 02:00 daily |
Notes:
- Unused quota for the day does not carry over to the next day
- Fees incurred before the free quota arrives will be deducted from the account balance
- Service will be suspended when the balance is insufficient until the quota arrives or recharge is successful
How can I explore enterprise cooperation?
For enterprise cooperation needs — such as increasing QPS, enterprise-grade resource guarantees, issuing enterprise invoices, or purchasing monthly subscription plans — please contact customer support directly or access via the Ant Digital LLM Platform (https://maas.antdigital.com/ ), where we will provide enterprise-grade resources and guarantees.
Third-Party Platform Integration
What integration examples are available?
Please check the Integration Guide for the latest third-party platform integration cases and best practices.